Relay Pilot

Lightweight ticketing, live chat, and help center software for modern support teams.

Relay Pilot at a glance

Relay Pilot

Type

SaaS Platform

Status

Beta

Website

Contact

Ideas board

Built by

Relay Pilot keeps customer conversations in one place with lightweight ticketing, live chat, and a self-serve help center.

It is built for fast response times, clear ownership, and support workflows that scale with your team.

Unified Inbox
Collect email, chat, and form submissions in a single queue with clear assignee ownership.
Live Chat
Embed a lightweight widget to assist visitors in real time and convert conversations into tickets.
Help Center
Publish searchable articles and FAQs so customers can resolve common issues on their own.
Automation Rules
Route, tag, and prioritize requests with simple automation and SLA-based reminders.

Questions first?

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Key features

Collect email, chat, and form submissions in a single queue with clear assignee ownership.

Embed a lightweight widget to assist visitors in real time and convert conversations into tickets.

Publish searchable articles and FAQs so customers can resolve common issues on their own.

Route, tag, and prioritize requests with simple automation and SLA-based reminders.