Urgent — triaged immediately

Report a compromised account.

Think your account — or one you administer — has been taken over? Submit this and we'll triage immediately: revoke active sessions, freeze risky actions, and walk you through recovery.

Urgent triage. These reports route to an on-call security responder. Expect contact within minutes during business hours.

Phone the line if it's active. After submitting, call 1300 980 034 if money is moving, sensitive data is leaving, or you're locked out right now.

Containment first, forensics second. We'll secure the account first, then work through the logs to confirm scope and notify anyone affected.

Things to do while you wait. Change the password from a clean device, sign out other sessions from your account settings, and check your email forwarding rules for anything you didn't add.

Treat this as urgent

If money is moving, sensitive data is being exfiltrated, or you're actively under attack, call 1300 980 034after submitting. We'll triage this report immediately.

A safe email we can reply to

Use a mailbox you're sure isn't compromised — not the one tied to the affected account.

Your name

Callback phone

A reachable callback phone speeds up triage dramatically. Use a number that hasn't been compromised.

Affected product

Compromised account email

When did you notice the compromise?

What makes you think it's compromised?

List every signal you've seen — even small things help us correlate logs.

Password changed?

Other sessions signed out?

MFA still works?

Privacy notice

I authorise the New Horizon Code security team to investigate this report, review related logs, and contact me using the details above. Handled per the Privacy Policy.

MFA reset. If MFA is in the attacker's hands, we'll reset it as part of containment — but you can also start a separate request.

Reset MFA

Just suspicious — not certain?. If you're not sure it's a takeover yet, the suspicious activity flow runs a log review without urgency triage.

Flag activity

Email security. Need to share files or sensitive context that doesn't fit a form? Email us directly.

security@newhorizoncode.io